A full-time, non-exempt and salaried employee who reports to the Deputy Chief
and Chief/Administrator. The Education Coordinator is tasked with planning,
designing, monitoring, evaluating and coordinating the educational programs
with consultation from the Medical Director for all EMS personnel. Performs
administrative, educational, clinical and research functions in support of the
EMS programs as needed to facilitate the effective delivery of pre-hospital
medical care to the community. The Education Coordinator will perform chart
audits and build quality improvement programs to enhance documentation and
further build upon the skills of the employees.
The position will work traditional and non-traditional shifts potentially requiring
weekend, holidays, and night shift work. The Education Coordinator will be required to meet all the standards of an ALS Provider and perform occasional
shift work to better understand and develop EMS education.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Participates in the planning, implementation, coordination, and evaluation of EMS
educational program offerings.
Prepares and delivers instruction either at the EMS agency or off-site, as needed;
supervises the activities of course participants during instructional time.
Evaluates learner performance, provides feedback, and develops learner remediation
plans.
Fulfills EMS educational program administrative requirements, to include calculation and
submission of grades, maintenance of program, course, and student/participant records,
and preparation and submission of data and reports.
Develop and implement quality improvement strategies and initiatives to enhance
organizational performance.
Conduct regular audits to evaluate compliance with quality standards, policies, and
procedures.
Analyze data and key performance indicators to identify trends, areas for improvement in
cost reduction and improved patient care opportunities
Participates in continuing professional development programs as appropriate.
Adheres to established departmental policies and procedures and relevant quality and
safety standards.
Participates in activities that promote the EMS agency, to include student recruiting, and
program marketing events, as appropriate.
May lead, guide, and train staff/student employees, interns, and/or volunteers performing
related work; may participate in the recruitment of volunteers, as appropriate to the area
of operation.
Performs miscellaneous job-related duties as assigned.
Oversee the orientation of new employees assigned to Operations, keeping the
Chief/ Administrator informed of the new employees' performance, progress and
readiness for duty.
Oversee and coordinates employee evaluations and competency testing.
Responds to EMS calls and assists with coordination of patient care and manage
on-scene EMS operations. Observes the performance of EMT's and Paramedics,
documenting and addressing areas of concern or in need of improvement with the
individual as needed.
Performs QI/QA of mandated EPCR.
Coordinate with other members of the Command Staff to provide employees with
educational opportunities.
Participates in the organizational strategic planning process of developing both
short-term and long-term objectives.
Performs other duties as directed or assigned.